Legal

Terms of Service

Effective date: 1 March 2026  ·  Last updated: 1 March 2026

Please read these Terms carefully before using the Aigenture Deal Intelligence application. By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part, you may not access the Service.

1. Definitions

  • "Service": the Aigenture Deal Intelligence application, including any APIs, CRM cards, and related web properties.
  • "Account": a unique account created for you to access the Service.
  • "Subscription": the periodic plan (Standard, Pro, or Enterprise) selected by the Customer.
  • "Customer Data": data you upload, transmit, or otherwise make available through the Service, including CRM records.
  • "Agreement": these Terms, our Privacy Policy, and any Order Form or Statement of Work.

2. Accounts

You must provide accurate and complete information when creating an Account. You are responsible for maintaining the security of your credentials and for all activity that occurs under your Account. You must notify us immediately at support@aigenture.com of any unauthorised use. We reserve the right to terminate accounts that violate these Terms.

3. Subscriptions & Payment

The Service is billed on a recurring monthly or annual basis in advance. Pricing is set out on our pricing page and may be updated with 30 days' notice. All fees are exclusive of VAT or other applicable taxes, which will be added at checkout where required by law.

Payments are processed via Stripe. By subscribing, you authorise us (via Stripe) to charge your payment method on each renewal date. Failure to pay may result in suspension or termination of your Subscription.

Refunds are offered on a pro-rated basis within 14 days of the start of a new billing period. After 14 days, no refunds are issued for the current billing period.

4. Free Trial

We may offer a free trial period. At the end of the trial, your Subscription begins automatically unless you cancel before the trial expires. No charges are incurred during the trial period.

5. Acceptable Use

You agree not to use the Service to:

  • Violate any applicable laws or regulations;
  • Transmit unlawful, harassing, defamatory, or otherwise objectionable content;
  • Attempt to gain unauthorised access to any part of the Service or its infrastructure;
  • Reverse-engineer, decompile, or disassemble any part of the Service;
  • Use automated scraping or data-extraction tools without prior written consent;
  • Resell, sublicense, or commercially exploit the Service without written permission.

6. Intellectual Property

The Service and its original content, features, and functionality are and will remain the exclusive property of Aigenture Oy and its licensors. Our trademarks may not be used in connection with any product or service without prior written consent.

You retain all rights to your Customer Data. You grant us a limited, non-exclusive, worldwide licence to process Customer Data solely for the purpose of providing and improving the Service.

7. Privacy & Data Protection

Our Privacy Policy explains how we collect, use, and protect personal data. By using the Service, you consent to the processing of information as described in that policy. We comply with the EU General Data Protection Regulation (GDPR).

8. Third-Party Services

The Service integrates with HubSpot, Pipedrive, AWS, and Stripe. Your use of those platforms is subject to their respective terms of service and privacy policies. We are not responsible for the conduct of third-party services.

9. Disclaimer of Warranties

The Service is provided on an "AS IS" and "AS AVAILABLE" basis without warranties of any kind, either express or implied, including but not limited to fitness for a particular purpose, accuracy of predictions, or uninterrupted availability. Machine-learning predictions are probabilistic estimates and should not be relied upon as guaranteed outcomes.

10. Limitation of Liability

To the fullest extent permitted by applicable law, Aigenture Oy shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or goodwill. Our aggregate liability for any claim shall not exceed the total fees paid by you in the three (3) months preceding the event giving rise to the claim.

11. Indemnification

You agree to indemnify and hold harmless Aigenture Oy, its directors, employees, and agents from and against any claims, damages, or expenses (including legal fees) arising out of your use of the Service or violation of these Terms.

12. Termination

Either party may terminate the Agreement at any time. If you terminate, your access ends at the close of the current billing period. We may suspend or terminate your Account immediately for material breach of these Terms. Upon termination, Customer Data will be available for export for 30 days, after which it may be permanently deleted.

13. Changes to Terms

We reserve the right to modify these Terms at any time. We will provide at least 30 days' notice via email or in-app notification before changes take effect for existing subscribers. Continued use after the effective date constitutes acceptance.

14. Governing Law

These Terms are governed by the laws of Finland, without regard to conflict of law provisions. Any disputes shall be subject to the exclusive jurisdiction of the courts of Helsinki, Finland.

15. Contact

For questions about these Terms, contact us at support@aigenture.com.